is based in the United States. If you are located in Canada or another country outside the U.S., your personal information will be transferred to and processed in the United States—including data collected when making a purchase or using our Site.
By using our Site or making a purchase, you understand that your information may be processed in countries that may have different data protection laws than your home country. We use contractual and technical safeguards with our service providers to help ensure that your personal information receives a comparable level of protection, as required by applicable law. Here’s how we handle your information:
Collected Data
We gather personal information (name, email address, shipping/billing address, payment details) only when you place an order or create an account on our Site. We may also collect non-personal data (browsing history related to product categories, device information, and interactions with our product pages) to improve our services, such as refining sizing recommendations or style offerings.
Your personal data is used to:
- Process and fulfill orders (including coordinating with shipping carriers).
- Ship products to your designated address and provide order updates (e.g., tracking information).
- Communicate with you about your purchase, including product-related updates or care tips for materials.
- Personalize your shopping experience (e.g., recommending sizes, complementary styles, or new arrivals based on past purchases or browsing behavior).
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may disclose your personal information only to trusted partners (payment processors, shipping carriers like USPS or Canada Post, and order fulfillment teams) who assist in delivering your order—all of whom are bound by strict confidentiality agreements and may only use your data to perform their designated services.
We use industry-standard encryption (SSL) and secure data storage practices to protect your personal information (including payment details and shipping addresses) from unauthorized access, theft, or misuse—whether you’re browsing our Site, placing an order, or updating your account.
You have the right to access, update, or delete your personal data by logging into your account or contacting our customer support team. You may also opt out of non-essential marketing emails at any time by clicking the “unsubscribe” link in our emails. Canadian customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable legal requirements (including those related to order records).
